![Logitech refuses to follow through on their commitment to replace my keyboard. Received call from corporate, he outright admitted they made the commitment, and told me they don't care what was said, Logitech refuses to follow through on their commitment to replace my keyboard. Received call from corporate, he outright admitted they made the commitment, and told me they don't care what was said,](https://external-preview.redd.it/OXzKs7GeiFfHVmDfA49g1rpTwIbbsgs7PfJtJKLz9KA.png?width=640&crop=smart&auto=webp&s=2541b93eb5f89779a4e09e355dd0d15618d78fa6)
Logitech refuses to follow through on their commitment to replace my keyboard. Received call from corporate, he outright admitted they made the commitment, and told me they don't care what was said,
![Logitech G on Twitter: "@charles_dad_ Hey, sorry to hear this. Can you please send us your email address? We will contact our support team." / Twitter Logitech G on Twitter: "@charles_dad_ Hey, sorry to hear this. Can you please send us your email address? We will contact our support team." / Twitter](https://pbs.twimg.com/media/Ct418pHUsAApYuG.jpg)
Logitech G on Twitter: "@charles_dad_ Hey, sorry to hear this. Can you please send us your email address? We will contact our support team." / Twitter
![My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them. My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them.](https://preview.redd.it/my-logitech-mouse-started-having-problems-so-i-contacted-v0-ux0fbctndkg81.jpg?width=640&crop=smart&auto=webp&s=26e7bb86c4365eb2ebf40baddea60201b6905c9a)
My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them.
Logitech on Twitter: "@EChernyavskyi Hey there, please DM us your case #, email and country. We'll have someone reach out." / Twitter
![Logitech Support NEEDS the serial number that came on the cable tag in order to get me a replacement for my double clicking g502. I unfortunately took the tag off day 1. Logitech Support NEEDS the serial number that came on the cable tag in order to get me a replacement for my double clicking g502. I unfortunately took the tag off day 1.](https://preview.redd.it/rod2hz1img131.jpg?auto=webp&s=2f0c068c2800dbdae716ba1fe7020c416a6899b3)